At the end of January, my business associate and I traveled on different domestic schedules in order to see both sides of the connecting New York experience.

Similar to my departure, my return was equally pleasant. After passing through passport control, collecting my luggage and going through customs, I exited into JFK Terminal 4 where informational kiosks and airport staff were waiting. I was immediately assisted by an airport staff member who promptly found the “Airporter” representative. The shuttle to LGA arrived within 5 minutes, and again, my luggage was loaded for me and we were on our way. I was at the Continental check-in area at LGA within 25 minutes of leaving JFK. My layover on the return was only scheduled to be 3 hours. Although I was a little anxious about this due to the fact that I had to go through passport control, get my luggage and go through customs – it was absolutely fine!  Even with standing at the luggage carousel for 20 minutes waiting for the bags to be unloaded I still had plenty of time to get from JFK to LGA, check-in for my flight, get a cup of coffee, watch a little airport CNN and be at my gate for my domestic flights with time to spare.

After I was all settled, I met up with my business associate asked about her second experience transferring within JFK…

My business associate arrived into Terminal 3 at JFK and then had to get to Terminal 4. Her transfer, although only with her carry-on bag, took her the same amount of time as my transfer took but required a great deal of walking including stairs, escalators, circuitous corridors and confusion . . .wondering “am I going the right way?”

After we arrived at our destination, my business associate and I then compared our experience and decided to do it once more on our returning flights and see who would feel more comfortable with the transfers. The following blog post will entail more of my returning experience filled with the anxiousness and comfort I felt due to the wonderful service the LGA/JFK transfer service provided…