Included Features

Accommodations

First Class (4-star) and Superior Tourist Class (3-star) hotels are carefully selected for comfort, cleanliness and character. All rooms have a private bathroom with sink, toilet, and shower or bathtub. Free Wi-Fi is available at the hotels, with only a rare exception. Detailed descriptions of hotels can be found on our website at www.ImageTours.com. Our tours feature a balance of modern city hotels and family-run village hotels with European atmosphere accompanied by genuine hospitality.

Dinners

Included dinners follow a fixed menu. We work closely with the hotels/restaurants to provide a variety of dishes throughout the tour. The number of included dinners is noted on the introductory page of each tour.

Breakfast Daily

Breakfasts are served at your hotels and usually include a selection of bread, butter, jam, cheeses, cold cuts, coffee, tea, milk and juice. Other commonly offered items are cereal, pastries, fruit, yogurt, hard boiled eggs, and customary local breakfast foods.

Tour Manager

An experienced Tour Manager will accompany the tour and handle all the arrangements for the full duration of the tour within Europe. Generally, the Tour Manager who greets you upon arrival in Europe will be the same Tour Manager who will accompany you throughout your tour. All of our Tour Managers pride themselves on many years of experience, having traveled extensively in the regions covered on our tours. All reside in Europe and are multi-lingual with a fluency in English. Each is trained for the particular tours they will escort and is recertified for our tours annually. The dedication, professionalism and personal touch shown by our Tour Managers will turn your trip into the"vacation of a lifetime."

Land Transportation

A deluxe, air-conditioned motor coach will provide transportation throughout Europe in accordance with the itinerary. Image Tours requires that the motor coaches used for our tours must be state-of-the-art models. Although our motor coaches are government rated for standard-class seating of 56 passengers, we provide greater comfort by limiting the capacity on the majority of our tours to a maximum of 46 passengers. Seat rotation allows viewing of Europe’s spectacular scenery from all angles. Motor coach drivers are selected by meeting our high standards for experience, courtesy and professionalism. They not only possess outstanding driving skills with safety as their number one priority, but also take pride in keeping the motor coach comfortable and clean throughout your tour.

Airport Transfers

One scheduled group airport transfer is hosted by the tour manager on day 2 and again on the last day of the tour. The transfer time is based on the scheduled flight times of passengers who have purchased the complete Tour & Air Inclusive package from Image Tours. For details, see Are Airport Transfers Included?.

Personal Assistive Listening System (P.A.L.S.)

The Tour Manager will offer an option for a Personal Assistive Listening System to facilitate convenient and clear reception of commentary during guided sightseeing. Although Image Tours will continue to provide separate P.A.L.S. devices as long as they are available and working successfully, the technology is changing. Eventually the only option for assistive listening may be through an application accessible on your smart phone. It is recommended that each traveler bring their own smart phone and set of earbuds for this purpose as well as for other essential assistance such as maps, alarms, photos, audio guides where available, flight notifications, trip documents, travel tips, and convenient communication with the Tour Manager.

Tips for Included Services

The tour price includes tips for all aspects of the tour that are pre-arranged by Image Tours, such as hotels, restaurants and other services. Tips for the Tour Manager and Motor Coach Driver are not included. For suggested amounts, see Are Tips for the Tour Manager & Driver Included?.

Confirmation & Travel Tips

The FAQ page answers the most frequently asked questions about the tour experience. After receiving your Traveler Information, accepted Terms & Conditions, and deposit, Image Tours provides a Confirmation statement. Approximately 4 months prior to departure, Image Tours also provides our highly informative Touroclopedia® trip preparation tips to help you get ready for your tour of Europe.

Trip Documents

Trip Documents will be available to you during the month prior to the tour departure date. These include preparation reminders, final tour details, departure day travel guidance, flight information, arrival instructions, overnight schedules (with the names, addresses and telephone numbers of hotels), a passenger list, foreign currency information, and additional helpful information.
 

Debbie & Joe Miller

HEART OF EUROPE® Circle Tour - Sep-2023

Verified Traveler
Absolutely fantastic time. Trip was expertly planned. Our tour guide was the best guide ever. This was our 6th trip to Europe and, by far, one of the very best. Would highly recommend this tour.
Catherine & Ken Holmstrom

Scandinavia & Baltic Highlights Tour - May-2019

Verified Traveler
The coach driver was extremely skilled at driving and knowledgeable of roads in every town.
Don & Nancy Van Heel

Spain & Portugal Tour - Apr-2017

Verified Traveler
We have taken five tours with IMAGE . . . Beautiful scenery, very interesting history, excellent local guides.
Dennis & Elizabeth Carroll

HEART OF EUROPE® Circle Tour - Apr-2019

Verified Traveler
The food was outstanding! Much better than ever expected! Great variety from the area and it was delicious!
Elaine Norling

TREASURES OF ITALY TOUR - SEP 2018 - Feb-2019

Verified Traveler
I've recommended Image Tours to my friends and family. It was a well planned, organized and all around fabulous trip.
Evelyn Gallagher

HEART OF EUROPE GRAND - SEP 2019 - Feb-2020

Verified Traveler
Everything on the tour was well-planned with the traveler in mind regarding length of days/hotel stays and tours, accommodations, tour manager (very well-versed in the each country's history, culture,...
Thomas & Millie

Repeat Traveler - Sep-2019

Verified Traveler
Been traveling through Europe with Image Tours now for 12 years....never an issue...absolutely a Five Star Company.. will be continuing my travels with them.